Be yourself; Everyone else is already taken. — Oscar Wilde. This is the first post on my new blog. I’m just getting this new blog going, so stay tuned for more. Subscribe below to get notified when I post new updates.

Say you’re surveying on customer satisfaction for your retail store. Don’t make your customers guess what you mean by asking generally about different aspects of their stay. Tell them what the food quality standard should be. Ask if the product services are satisfied or not, and customer service, if the check-in clerk was friendly, if… Read more